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Switchboard Operator, Per Diem

Responsibilities:

Operates the switchboard and page system. Acts as Institute receptionist. Provides supportive clerical services to various departments.

  • Answers all incoming calls in a timely and professional manner and transfers them to the appropriate person and/or department.
  • Assesses that the switchboard is in working order, reports any hardware problems to supervisor.
  • Provides outside lines for restricted telephones. Monitors usage of outside lines by maintaining records and noting patterns or problems.
  • Acts as receptionist for all visitors to the Institute.
  • Pages personnel and makes announcements over the intercom system.
  • Provides communication according to the official plans of the Institute during emergencies, disasters and related situations.
  • Trains relief personnel in switchboard operations as well as all emergency procedures.
  • Provides routine clerical assistance to various departments, including report distribution, mailing and related duties.
  • Assumes responsibility for arranging per diem coverage when off during regular work schedule, and notifying supervisor /switchboard operator coordinator of coverage plan.
  • Performs other duties as requested.

Qualifications

HS diploma or equivalent required. One or more years of office / filing experience preferred.



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