Gap Inc.
About AthletaFor the past 25 years, we've committed ourselves and our brand to a single aim:
to empower all women and girls.
Inspiration.
Collaboration.
Connection.
Inclusivity.
It's what we do best, and we're on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences.
We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp.
Ready to make a move? Join us.
Because we know that alone we're strong, but together we're unstoppable.
About the RoleIn this role, you will engage and connect with our customers by providing excellent customer service.
You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer.
You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently.
Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You'll Do
All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
Promote loyalty by educating customers about our loyalty programs
Leverage omni channel offerings to deliver a frictionless customer experience
Support sales floor, fitting room, check out, and back of house processes, as required
Courteous and responsive to internal/external request
Exchange and verifies job related information to provide supportWho You Are
Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
Able to handle customer interactions and potential issues/concerns courteously and professionally
Use basic information-gathering skills to solve problems
Ability to learn procedural knowledge acquired through on- the-job trainingBenefits at Athleta
Merchandise discount for our brands:
50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.
Employees can take up to five on the clock hours each month to volunteer at a charity of their choice.
Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
Employee stock purchase plan.
Medical, dental, vision and life insurance.
See more (https:
//corporate.
gapinc.
com/en-us/careers/gap-inc-careers/gap-inc-benefits) of the benefits we offer.
_ For eligible employees_Gap Inc.
is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination.
We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.
We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging.
In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
US CandidatesPlease note that effective, June 30, 2022, Gap Inc.
will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID.
Therefore, please disregard any language in any job posting that refers to Gap Inc.
's face mask and proof of vaccination policy as said policy is no longer effective.
About the Company:
Gap Inc.
Doris and Don Fisher opened the first Gap store in 1969 with a simple idea -- to make it easier to find a pair of jeans and a commitment to do more.
Over the last 46 years, the company has grown from a single store to a global fashion business with five brands -- Gap, Banana Republic, Old Navy, Athleta and Intermix.
Gap's clothes are available in 90 countries worldwide through 3,300 company-operated stores, almost 400 franchise stores, and e-commerce sites and is still growing.
Many companies work to improve their services and businesses every day by using GAP Testers who anonymously go into various places and report back to the companies on everything from cleanliness, customer service to quality control.
Being a tester is a very flexible, fun job with lots of benefits.
Company Size:
10,000 employees or moreIndustry:
AllFounded:
0Website:
http:
//www.
gap.
com.
Estimated Salary: $20 to $28 per hour based on qualifications.
to empower all women and girls.
Inspiration.
Collaboration.
Connection.
Inclusivity.
It's what we do best, and we're on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences.
We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp.
Ready to make a move? Join us.
Because we know that alone we're strong, but together we're unstoppable.
About the RoleIn this role, you will engage and connect with our customers by providing excellent customer service.
You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer.
You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently.
Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You'll Do
All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
Promote loyalty by educating customers about our loyalty programs
Leverage omni channel offerings to deliver a frictionless customer experience
Support sales floor, fitting room, check out, and back of house processes, as required
Courteous and responsive to internal/external request
Exchange and verifies job related information to provide supportWho You Are
Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
Able to handle customer interactions and potential issues/concerns courteously and professionally
Use basic information-gathering skills to solve problems
Ability to learn procedural knowledge acquired through on- the-job trainingBenefits at Athleta
Merchandise discount for our brands:
50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.
Employees can take up to five on the clock hours each month to volunteer at a charity of their choice.
Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
Employee stock purchase plan.
Medical, dental, vision and life insurance.
See more (https:
//corporate.
gapinc.
com/en-us/careers/gap-inc-careers/gap-inc-benefits) of the benefits we offer.
_ For eligible employees_Gap Inc.
is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination.
We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.
We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging.
In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
US CandidatesPlease note that effective, June 30, 2022, Gap Inc.
will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID.
Therefore, please disregard any language in any job posting that refers to Gap Inc.
's face mask and proof of vaccination policy as said policy is no longer effective.
About the Company:
Gap Inc.
Doris and Don Fisher opened the first Gap store in 1969 with a simple idea -- to make it easier to find a pair of jeans and a commitment to do more.
Over the last 46 years, the company has grown from a single store to a global fashion business with five brands -- Gap, Banana Republic, Old Navy, Athleta and Intermix.
Gap's clothes are available in 90 countries worldwide through 3,300 company-operated stores, almost 400 franchise stores, and e-commerce sites and is still growing.
Many companies work to improve their services and businesses every day by using GAP Testers who anonymously go into various places and report back to the companies on everything from cleanliness, customer service to quality control.
Being a tester is a very flexible, fun job with lots of benefits.
Company Size:
10,000 employees or moreIndustry:
AllFounded:
0Website:
http:
//www.
gap.
com.
Estimated Salary: $20 to $28 per hour based on qualifications.
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